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Support

We are here for our contractors with answers to the most frequently asked questions.

You Ask, We Answer

ProCoat® started with a dream over 30 years ago. A dream to grow a family-owned and -operated business that has since become a sustainable force and a top brand in the USA that is also expanding into other countries.

Products

What is the shelf life of of your products?

All products have a one-year factory shelf life.


How do I read the lot/batch numbers?

Our lot/batch number system uses a 7 digit code. The first 6 numbers are the year, month, day (yy/mm/dd) of production followed by the batch number (1-9).

 
What is the square footage coverage for your products?


WATER-BASED COATINGS

  • Aqua-Pro™ = 500 square feet per gallon

  • H2Oil® = 500 square feet per gallon
     
  • Paragon™ = 500 square feet per gallon
     
  • Radcoat® (All) = 500 square feet per gallon
     
  • Titan™ = 500 square feet per gallon

 

HARDWAX UROIL COATINGS

  • UnoCoat® (Smooth Surface) = 300 square feet per quart

  • UnoCoat® (Rough Surface) = 200 square feet per quart

 

OIL-BASED COATINGS

  • Artisan™ Series = 500 square feet per gallon
     

SEALERS

  • Artisan™ Wood Sealer = 500 square feet per gallon
     
  • Splashdown™ = 500 square feet per gallon

 

 

What are the cure times for your products?

You are able to move furniture and rugs back in place:

  • Radcoat® = Immediately
     
  • Water-Based Coatings (excluding Radcoat) = 7 days
     
  • UnoCoat® = 3 days
     
  • Artisan™ Series = 28 days
     

 

How do I maintain my floors?

We suggest you use our ProCare® Citrus Cleaner for regular maintenance along with area mats or felt pads on furniture.


How many different colors do you offer UnoCoat® in?

UnoCoat® is offered in, and is an exact match to, 32 leading stain colors.

 

 

Purchasing

Where can I purchase ProCoat® products?

ProCoat® offers factory direct purchasing for contrators directly through our website or give us a call at 1-800-962-0344 and we will be happy to help you with your purchase.

 
Do you offer bulk purchase discounts?

ProCoat® does offer bulk discounts and these vary per product. When using our website to purchase products you will be presented with a bulk discount savings table. If you prefer to order buy over phone, give us a call at 1-800-962-0344, and we will be happy to offer you with the same discounts on your purchase.

 

 

Shipping

What is the timeline from placement of order to when I receive the product?

REGULAR SHIPPING
Order processing takes 1-5 business days. Shipping takes 1-5 business days depending on your location and product availability.
 
EXPRESS SHIPPING
If you require Express shipping, orders need to be placed before 2:00 pm central standard time. Any orders placed after 2:00 pm will be processed the following business day.

Order processing takes 1-2 business days. UPS pickups are end of business day. Shipping Express is overnight, 3 business days.

 

Corporate

What are your business hours?

Our business hours are Monday to Friday 8:00 am to 5:00 pm central standard time.

Have questions about our products
Have questions about our products?
Shipping And Delivery
Invoice or Shipping Questions?
Contractor on the job questions
Contractor on the job questions?

Only One Number to Call

1-800-962-0344